Frequently Asked Questions

Can I really get out of my timeshare without any further obligations?

YES! We let our success speak for itself. You are not alone. Our affiliated companies have assisted thousands of timeshare owners from this dilemma over the past two decades, giving us the expertise and credibility needed to ensure you will find the solution you are seeking.

Just like you, thousands of others are looking for a quick resolution forever alleviating them from this dilemma. Please keep in mind that sometimes purchasing a timeshare is NOT a real estate investment or perhaps it has just used up its purpose. Your timeshare is a luxury vacation property that decreases in value on a daily basis while liability for maintenance fees and taxes continue to rise on an annual basis. Sure, some developments within a resort family like Disney Vacation Club retain most of their value. However, the vast majority of timeshares take time to sell on the secondary market (and sell for a fraction of the purchase price) and the longer you wait the more you chase the value of a depreciating asset.

What does it mean to “qualify”?

We do not make any false promises or mislead you. We give it to you straight. The companies with whom we work have interest in certain properties and not others. In addition, they only work with companies like ours, not the general public, to acquire certain properties in bulk. The timeshare marketplace is rapidly changing; therefore the list of timeshares that we can inventory also changes frequently, so you have to contact us now to avoid the possibility of paying yet another maintenance fee bill. Contact us to receive an honest evaluation of your property. Even if your resort does not qualify for the free service available, our consultants will provide you with the direction and solution that other companies cannot and will not provide free of charge, so please contact us now…

Does your company charge an upfront fee with a promise to sell our property?

No. We are not a listing company that promises to sell your property at unrealistic “ballooned” prices. We do not make false promises that the market is “hot” and there are buyers waiting for your properties. Timeshare is a luxury item that depreciates in value while increasing liability (fees) on an annual basis.

Does my timeshare have any value?

If you and your family are using your timeshare on an annual basis, then yes, your timeshare has value to you. If you are not using your timeshare you are only paying for something year after year that you get no value in return for.

It’s likely your property is only worth 25%-70% of what you purchased it for, and that can vary widely depending on what you own. Some timeshares listed at $1 will still sit on the secondary market, simply because there is no demand currently.  When you factor in the additional costs of annual membership and booking fees for exchange clubs such as RCI and Interval International, the cost to maintain the timeshare will cost you an average of $9000 over the next ten years.

Who handles all the paperwork and transfer with the resort?

If your property qualifies for our guaranteed service, we will handle all the associated paperwork to make sure everything is correct. Once the transfer is complete, you will receive legal notice that you no longer own the timeshare liability!

How long does the entire process take?

From the date of your agreement with, you will receive your closing paperwork within 7-10 business days. Once these documents are properly executed and notarized and returned to the Title Company, the Deed is sent to the County Recorder for recordation of the Deed Once the Deed is returned from the county, the recorded Deed is then forwarded to the resort along with any applicable resort transfer fees for acknowledgment of transfer. On average, the entire process takes 8-12 weeks. Please note that some transfer times may vary based on the location of your property and resort transfer requirements.

Do I have to notify the resort that I am no longer the owner?

No, this is part of our service. Once the title company records the Deed or receives your executed Membership Transfer Paperwork, they will forward this information to your home resort for acknowledgement of transfer along with any pertinent documents and resort transfer fees. Thereafter, you will receive a copy of same in the mail for your records.

What if I have an existing reservation for the current and following year?

That is fine. However, you will be responsible for all maintenance fees, taxes, assessments billed (whether billed annually, semi-annually, quarterly or monthly) for all weeks/points that have been used or banked related to that use year.

When can I stop making maintenance and tax payments?

Depending on the date of your agreement with TimeshareComplaints and if your fees are billed annually, you may be able to stop paying fees IMMEDIATELY.  If your fees are billed monthly, quarterly, or semi-annually, your Executive Consultant will discuss several different options that apply to your ownership and answer any further questions you may have regarding this process.

What if I have an outstanding mortgage on my property?

Even if you have an outstanding mortgage we can still help.   We strongly recommend that clients with existing mortgages call us toll-free at 1-888-444-8504.  If you are unable to call, please fill out the form above and one of our executive consultants will contact you directly.

What if I owe back maintenance and tax fees on my timeshare?

We still may be able to help! However, requires that all maintenance fees, special assessments, and taxes billed relating to the timeshare(s) are already paid for the previous and current use year. We will be responsible for all future fees pursuant to the terms outlined in our agreement. Please contact one of our consultants directly at 1-888-444-8504 if you are not current with your maintenance and tax payments.

How do I get started?

You can simply fill out the inquiry form requesting the necessary information about your timeshare or contact one of our consultants directly toll-free at 1-888-444-8504.